The
Nigerian Communications Commission says
it will impose on mobile operators a fine of N5million per subscriber who
continues to receive unsolicited text messages despite opting for ‘Do Not
Disturb’ DND, scheme provided by mobile service providers.
The
Executive Vice Chairman, NCC, Prof. Umar Danbatta, disclosed this in Abuja at the opening of a training for academics on
the procedures and opportunities available at the International
Telecommunications Union.
He said
for any subscriber who had chosen the ‘Do Not Disturb’ option but continued to
receive unsolicited text messages, the NCC would probe the concerned service
provider.
Danbatta
said the regulatory agency would focus on customer satisfaction in 2017, but
regretted that only one per cent of mobile subscribers in the country had utilized
the DND service.
He said
the agency would embark on massive education and awareness campaign to ensure
that at least 50 per cent of subscribers could make use of the service instead
of complaining continually about unwanted text messages.
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